1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:
- Account information (name, email, company)
- Payment information (processed securely through our payment provider)
- Content you upload to train your AI agent
- Conversation data between your visitors and AI agents
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
3. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Secure data centers with physical security measures
4. Data Retention
We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us at privacy@orvinto.com.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Right to access your personal data
- Right to correct inaccurate data
- Right to request deletion of your data
- Right to data portability
- Right to opt-out of marketing communications
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
privacy@orvinto.com